Product Information

Click2Coach

Capture, Analyze, Optimize, Act

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Quality Monitoring

Measure to get insight to elevate agent effectiveness

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Performance Analytics

Analytics to drive increases in agent productivity

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eLearning

Quick content creation to help agents be their best

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Speech Analytics

Understand why customers are calling and improve

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Workforce Management

Forecasting and scheduling to motivate agents in the modern omnichannel contact center

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