News & Events:

Press Releases 2010

Recent | 2010 | 2009 | 2008 | 2007 | 2006 | 2005 | 2004

Thursday, Sep 9, 2010
Envision to Present and Demonstrate New Click2Coach Features at the 2010 QATC Annual Conference
| More
Wednesday, Sep 8, 2010
Envision Announces Complimentary Webinar for Contact Center "Performance Coaching: The Missing Link to Agent Effectiveness"
Companies with coaching programs are 50% more likely to have lower turnover, are achieving 27% greater profitability, and have 56% higher customer loyalty | More
Wednesday, Sep 1, 2010
Envision Earns "Hot Vendor" Rating from Ventana Research
Envision is Highest Rated Vendor in Customer Assurance Total Cost of Ownership and Return on Investment | More
Wednesday, Aug 25, 2010
Envision Announces 2010 Customer Excellence Award Winners
Envision recognizes Partners Healthcare, Delta Hotels, Alaska Airlines, and WestJet for delivering exceptional customer service from agents? desktops to enterprise decision makers | More
Monday, Jun 28, 2010
Envision Receives 2010 CRM Excellence Award from Customer Interaction Solutions Magazine
Envision Centricity honored for helping customer-focused organizations worldwide | More
Monday, Jun 14, 2010
Envision Demonstrating New Click2Coach Capabilities June 14-18 at the 2010 ICMI ACCE Conference & Expo and the 11th Annual IQPC Call Center Week
Contact center pros can test drive leading coaching and agent effectiveness solution in New Orleans and Las Vegas | More
Thursday, May 20, 2010
Envision to Host Webinar on How Delta Hotels and Resorts Takes a High Tech/Touch Approach to Quality Monitoring and Coaching
Webinar will focus on how Delta's utilized Click2Coach to effectively balance high tech with high touch to increase call conversion, resulting in increased revenue | More
Tuesday, Apr 6, 2010
Envision Centricity Awarded INTERNET TELEPHONY Magazine's 12th Annual Product of the Year Award
Envision Centricity Recognized for Outstanding Innovation | More
Tuesday, Mar 30, 2010
Envision Named a CRM Magazine 2010 Workforce Optimization Suite Leader
"Envision Telephony bursts onto the leaderboard," declared "an absolute leader" in the highly competitive Workforce Optimization market | More
Wednesday, Mar 24, 2010
Envision Telephony Unveils Browser-Based Envision Workforce Management with Centricity 10.0
Envision Workforce Management provides contact centers with powerful new features and integration with Web-based WFO suite | More

Top of Page