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2010 Customer Forum

2010 Customer Forum | Web Events

The next generation of contact centers has arrived, with endless possibilities when it comes to the technology, trends and techniques to offset the increased challenges and goals that you’re facing daily. Now is the time to Envision the Possibilities of your contact center at the 2010 Customer Forum.

The 2010 Forum is focused on helping you to get the most from your Envision solutions, as well as exclusive information on Contact Center Industry trends, best practices, and leading techniques for optimizing performance and enabling you to do more with less.

The 2010 Envision Customer Forum will feature industry-renowned speakers, break-out sessions, panel discussions, ample networking and more, helping you to Envision all of the possibilities that will help you take your contact center to the next level. You won’t want to miss it. 

To register for the 2010 Customer Forum, please click here!

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"With Click2Coach, our agents have reduced their call handling time by 17 percent, to just under two minutes, while simultaneously improving the customer interaction. Both of these accomplishments result directly from coaching and show that you can improve quality and efficiency at the same time."