Envision News

Fortune 1000 Financial Services Company and Subsidiaries Choose Envision Click2Coach

12/5/2017

Financial Services Company Counts on Envision for Coaching and Analytics in a 100% Virtualized Private Cloud Environment.

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Envision awarded GSA contract number

11/14/2017

Envision was awarded GSA contract no. GS-35F-563GA allowing it to offer its Click2Coach line of software products to the US Government directly.

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Red Canoe Credit Union Chooses Envision for Fraud Protection and Improved Member Services

10/24/2017

Contact centers of any size can use a feature-rich workforce optimization tool to boost member satisfaction through effective agent interactions. Red Canoe Credit Union notes ease of use and rapid adoption as key in the continued use of Click2Coach from Envision Telephony, Inc. 

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Envision Issued Patent by US Patent Office

10/10/2017

Latest Patent Covers Methods for Desktop Data Recording for Customer-Agent Interactions.

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Envision Expands with the US Government

10/5/2017

Department of Defense Finance and Accounting Service Expands Recording and Coaching Capabilities with Click2Coach in a Private Cloud.

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Envision Receives WFO Hot Vendor Ranking by Ventana Research

9/19/2017

Envision recognized as a Hot Vendor and most improved vendor by independent analyst research firm Ventana Research

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Envision Receives Workforce Optimization Innovation Award

3/13/2017

Envision with more than 20 years of innovation and experience in the contact center workforce optimization market, announced today that TMC, a global, integrated media company, has named Click2Coach and Click2Coach Cloud as a 2016 CUSTOMER Workforce Optimization Innovation Award winner.

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