Envision Blog http://www.envisioninc.com/blog/ Envision Blog en-us abarnsbee@envisioninc.com abarnsbee@envisioninc.com Mon, 08 Mar 2010 12:58:33 PST Mon, 08 Mar 2010 12:58:33 PST 15 copyright (c) 2010 Envision Blog BlogFusion 4.0 - www.blogfusion.com Envision Blog http://www.envisioninc.com/blog/files/BFlogo.gif http://www.envisioninc.com/blog/ 88 31 Envision Blog Fewer Seats in the Contact Center http://www.envisioninc.com/blog/index.cfm?CommentID=279 jim.shulkin@envisioninc.com (Jim Shulkin) Mon, 28 Sep 2009 14:17:22 PST http://www.envisioninc.com/blog/index.cfm?CommentID=279#comments Lessons Learned http://www.envisioninc.com/blog/index.cfm?CommentID=277 jim.shulkin@envisioninc.com (Jim Shulkin) Fri, 14 Aug 2009 13:37:17 PST http://www.envisioninc.com/blog/index.cfm?CommentID=277#comments New Contact Center White Paper by Dick Bucci http://www.envisioninc.com/blog/index.cfm?CommentID=259 jim.shulkin@envisioninc.com (Jim Shulkin) Wed, 25 Mar 2009 15:36:49 PST http://www.envisioninc.com/blog/index.cfm?CommentID=259#comments Retail’s Turn to Customer Centricity http://www.envisioninc.com/blog/index.cfm?CommentID=254 jim.shulkin@envisioninc.com (Jim Shulkin) Thu, 12 Mar 2009 00:00:00 PST http://www.envisioninc.com/blog/index.cfm?CommentID=254#comments