Since 1994, we’ve had one objective: to figure out a way to make the relationship between a company and their customers better. We’ve partnered with our customers to develop a powerful suite of products and services that enable contact centers to optimize operational effectiveness and efficiency.
Now in 2014, it’s gone way beyond just contact centers. It’s about using multiple mediums to find the real Voice of the Customer… finding out what the customer really feels via phone call, social media, chat room and email. Then taking that information, analyzing it and using it to move a company where it needs to be.
Our commitment to unparalleled customer-centricity is at the center of our company’s values. It’s what makes us different; it’s what makes Envision the authority on delivering an uncompromising and simply superior customer experience.