Customers: Delta Hotels

Delta Hotels has improved customer service and sales, increased agent productivity and decreased employee turnover since implementing the Envision Performance Suite™.

With a diversified portfolio of more than 40 city centre and airport hotels and resorts, Delta Hotels is the leading first-class hotel management company in Canada. Widely regarded as Canada’s brand of choice by guests and owners, Delta Hotels has also distinguished itself as an exemplary employer. Delta Hotels is the only hotel company to be recognized by the prestigious National Quality Institute with three Canada Awards for Excellence, including their highest honour, the Order of Excellence (2007). Read the complete story.

Top of Page

"Since implementing Click2Coach®, Delta GRS has increased call conversion rates by four percent, representing millions of dollars in revenue for the company."

E-mail This  

Print This