Customers: Envision Success


Improving customer service one customer at a time.


Envision partners with some of the world’s most successful customer service organizations like Borders, Wachovia and Southwest Airlines to improve agent effectiveness, call center performance and enterprise performance. Envision’s call center software solutions enable companies to achieve their business goals by delivering measurable improvement to people, processes and technology. Envision’s customers trust them to deliver a world-class customer experience that leads to increased revenue and reduced costs.

Selected Envision customers:



International
Citicorp Dienstleistungs GmbH
Goodyear Dunlop Tires Germany GmbH
Deutsche Lufthansa AG
Alestra
Telia
AOL France
L'TUR Tourism Company

Financial Services
Bank of Oklahoma
Wachovia Corporation



Healthcare & Insurance
Active Health Management
Blue Cross of Idaho
Free & Clear
Colonial Penn Life Insurance Company

Telecommunications & Utilities
Cellular South
Click! Network
Consumers Energy Company
Tacoma Public Utilities


Technology
American Power Conversion Corporation

Outsourcers
Afni, Inc.
National Asset Recovery





"Using Envision’s software has allowed our team to effectively evaluate, coach and develop agents to optimize their performance. Ultimately, this yields satisfied customers, which is our principal focus at Delta Hotels."

Perry Kendall, general manager of Global Reservation Service, Delta Hotels

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International

Financial Services

Retail

Travel & Hospitality

Healthcare & Insurance

Telecommunications & Utilities

Technology

Outsourcers






Envision Customer Referral Program

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